Loss Prevention, Customer Safety & Crowd Management
Fortress Defence Group provides visible, approachable, and professional officers for retail outlets, shopping centres, and high street stores. Our goal is to prevent theft, deter anti-social behaviour, and create a welcoming yet secure environment for staff and shoppers alike.
Our SIA-licensed retail officers are trained in customer service, conflict resolution, and emergency response. From foot patrols to CCTV monitoring and rapid incident handling, we ensure your premises are safe and compliant at all times.
We work with retail teams to enforce store policies, support lone workers, and protect high-value merchandise. Where needed, we provide covert officers and security dog units for added deterrence.
With a flexible and responsive approach, Fortress Defence Group supports retail operations by reducing loss, enhancing the customer experience, and maintaining a visible deterrent presence on site.